World Health Organization ยท Regional Office for Africa
Coordinated Technical Support for Africa's Health Systems
A single, structured five-stage pipeline that receives and endorses, screens and validates, scores and decides, plans and deploys, and accounts for technical support across WHO AFRO's 47 country offices.
One Pipeline. Five Stages.
Every request follows the same transparent, accountable journey from submission to reporting.
Receive and Endorse
Country offices submit requests through one portal and the WHO Representative endorses them.
Screen and Validate
The DPMO screens each request and validates that it is eligible and complete.
Score and Decide
The review committee scores requests against five criteria and records its decision.
Plan and Deploy
Missions are planned, experts assigned and timelines tracked end to end.
Deliver, Account and Learn
The mission is delivered, the country office and AFRO sign off, and lessons are captured.
Built for coordinated, accountable support
Everything regional and country teams need to manage technical support in one place.
Centralized Portal
One front door for every country office to submit and track support requests.
Scoring Engine
Transparent, criteria-based scoring that prioritizes requests objectively.
Real-Time Dashboard
Live portfolio views of requests, missions and outcomes across the region.
Knowledge Hub
Centralized SOPs, templates and mission reports for shared institutional memory.
Reciprocal Accountability
Two-way feedback between regional teams and country offices on every mission.
Strategic Alignment
Connect support activities to regional priorities and measurable health outcomes.
Your portfolio at a glance
A single, real-time view of every request, mission and outcome across your portfolio.
- Track every request through all five pipeline stages in real time.
- Monitor mission deployments, timelines and cluster workloads at once.
- Drill into outcomes and reports for full reciprocal accountability.
Ready to coordinate your country support?
Join WHO AFRO country offices using one structured pipeline to deliver technical support.